Privacy Policy

High TorQue Solutions (HTQS)

1. Introduction

High TorQue Solutions (HTQS) is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect personal information including:

Full name
Email address
Phone number
Location
Employment history and qualifications
Resume/CV and supporting documents
Identification documents (where required)

b. Employer Information

For clients and employers, we may collect:

Business name
Contact details
Job requirements and role descriptions

c. Technical Information

We may automatically collect:

IP address
Browser type
Device information
Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use collected information to:

Provide recruitment and placement services
Match candidates with suitable job opportunities
Communicate with employers and candidates
Improve our website and services
Comply with legal obligations
Support visa sponsorship processes where applicable

4. Disclosure of Information

We may share your information with:

Employers and clients for recruitment purposes
Third-party service providers (e.g. hosting, analytics)
Government or regulatory authorities where required
Visa and migration-related entities (if applicable)

We do not sell your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no online platform can guarantee complete security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance user experience
Analyse website traffic
Improve functionality

You can disable cookies through your browser settings if preferred.

7. Access and Correction

You have the right to:

Request access to your personal information
Request corrections if your information is inaccurate or outdated

Requests can be made by contacting us directly.

8. Retention of Information

We retain personal information only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes

9. International Data Transfers

As we operate across Australia and may work with international candidates, your information may be transferred and stored outside your country of residence where required.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

11. Changes to This Policy

HTQS reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us via our website or official communication channels.